Merchant Partnership (Mekari Flex) - Jakarta

Mid Solutions Nusantara is seeking a dynamic and results-driven Merchant Partnership Specialist to join our team in Jakarta Raya. In this role, you will play a pivotal part in expanding the footprint of Mekari Flex, Indonesia's leading financial management software, by building and nurturing relationships with merchants across the country. Your mission is to drive growth and success for both our clients and Mekari Flex, ensuring seamless integration and maximizing the value we deliver.

As a Merchant Partnership Specialist, you will work closely with our sales and customer success teams to identify and onboard new merchants, providing them with the tools and support they need to thrive. You will leverage your deep understanding of the merchant landscape and your exceptional communication skills to build trust and long-term partnerships. Daily, you'll be using tools like Salesforce, HubSpot, and Mekari's proprietary platform to manage relationships, track performance, and drive results.

📋 Tanggung Jawab Pekerjaan

• Identify and prospect potential merchant clients through targeted outreach and industry networks.
• Build and maintain strong relationships with merchants, understanding their unique needs and challenges.
• Lead the onboarding process, ensuring a smooth transition to Mekari Flex and providing ongoing support.
• Collaborate with the sales and customer success teams to drive adoption and maximize merchant value.
• Analyze merchant data and performance metrics to identify opportunities for growth and improvement.
• Stay up-to-date with industry trends and best practices, applying this knowledge to enhance our merchant partnerships.
• Conduct regular check-ins with merchants to ensure their needs are being met and to address any issues promptly.
• Represent Mekari Flex at industry events and conferences to strengthen our brand presence and network.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in sales, business development, or a similar role within the financial services or technology industry.
• Proven track record of building and maintaining successful merchant partnerships.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong analytical and problem-solving skills, with the ability to interpret data and drive actionable insights.
• Proficiency in using CRM and sales tools such as Salesforce, HubSpot, or similar platforms.
• Familiarity with financial management software and concepts is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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